The Store

Wiseman's unobtrusive documentary methods give a behind-the-scenes look at a decidedly American institution: the department store. The Store examines Neiman Marcus's flagship location and corporate headquarters in Dallas, Texas, following staff as they select, present, and advertise a vast array of luxury products. The film documents the company's organizational strategies and personnel practices, which include "smile exercises" sales staff practice before they service elite, often condescending clientele. (16mm, 118 mins.)