Have any questions? Call us.
Today is the day!
We’ve launched our new patron management system and we ARE excited!
Here is how can you take advantage of the new system--today!
Current General or Donor Circle Member?
You will need to use your membership-associated email address to activate your patron account. To activate your account you must reset your password.
Current subscriber to a Wex email newsletter?
You will need to use the email address where you receive Wex email newsletters to activate your patron account. To activate your account you must reset your password.
Past single ticket experience buyer at the Wex?
You’ve previously purchased tickets at our patron services desk, or online, and used an email address during the checkout process. To activate your account you must “reset” your password.
Not a member, not subscribed to our newsletters, never purchased a ticket?
Even if you haven’t engaged with the Wex in any of the aforementioned ways we would love for you to create a patron account so that you can stay in touch with us!
Still need assistance?
Pardon our downtime. Our ticketing site is undergoing maintenance. Please call our Patron Services desk at 614-292-3535 for assistance.
We’re in the process of putting the final touches of this first phase of launch in place...it’s coming soon!
Let’s make sure you’re ready…
Are you a current General or Donor Circle member to the Wex?
Are you a subscriber to one of our Wex email newsletters?
Are you a single ticket experience buyer at the Wex?
Are you ready?
Over the last year, the Wex has been working to enhance digital experiences for our patrons—yes, that means you! Maybe you’ve seen our new weekly email communications (if you haven’t, you can sign up here) or perhaps you’ve participated in the online surveys and tests (thank you) that we’ve been conducting as we re-design and reboot our website (coming spring 2018).
In early December, we’ll begin the rollout of a new patron management system called Tessitura that will allow us to better meet and anticipate your needs. This system is specifically designed for cultural institutions like the Wex. In fact, we will join more than 600 arts organizations nationwide and globally that employ this system, including San Francisco MoMA, the Walker Art Center, Metropolitan Museum of Art, Brooklyn Academy of Music (BAM), American Film Institute, Royal Shakespeare Company, Lincoln Center, and many others.
What changes and improvements will you see?
What will you need to do?
We’re excited, and we hope you will be, too!
Densil R. R. Porteous, II
Director, Marketing/Communications & Outreach