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Know Before You Go: Visiting the Wex

Jan 10, 2022

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Updated January 10, 2022

With the surge in COVID cases, we have updated our safety protocols to be as responsive as possible to this ever-changing situation and to keep the health and safety of our guests, artists, and staff at top of mind.

Visiting

  • Facial coverings are required in all areas of the center, regardless of vaccination status, when you visit.
  • We have reduced the capacity in our theater, galleries, performance spaces, café, and store to ensure as much safe physical distancing as possible.
  • With reduced capacities and to ensure as safe a visit as possible, we encourage you to buy your tickets for programs online, ahead of time. This will save time at the front desk and minimize your contact with others so you have more time to enjoy the exhibition, performance, talk, or film (and remember: a ticket to a film or performance gets you free admission to our galleries) You can also purchase a ticket by calling our ticket desk at (614) 292-3535.
  • Heirloom Café has reopened with limited seating. Heirloom offers online ordering for pickup to help save time in line. You can also order Heirloom through DoorDash and GrubHub.

Cleaning Procedures and Protocols

  • We are continuing with our extensive cleaning procedures.
  • We disinfect and sanitize throughout the day and overnight when we close the doors for the day.
  • Speaking of sanitizing: we've increased the number of hand sanitizing stations around our building.
  • Restrooms will be open and cleaned throughout the day.
  • Our air circulation and filtration throughout the building has been formally assessed and enhancements have been made by engineers to provide safe, clean air.
  • We encourage practicing physical distancing in the galleries, store, and theater.
  • Shields remain installed at our ticket desk and in the Store to protect both staff and you.

If you’ve any questions about these protocols, please email us.